Dealer Success Groups
A room full of dealers who have already solved it.
Dealer Success Groups is the membership side of Bob Clements International. You sit with other equipment dealership owners on a regular basis, work through your own numbers with an advisor every month, and put your parts, service, sales and management people through the same training your peers are using.
It runs live and ongoing, and it requires no travel. Hundreds of dealers are in it now, from outdoor power equipment, agriculture and powersports shops across small town North America.
No. 01
Kansas City,
Missouri
What the membership is
Six parts
Dealer Success Group meetings
You meet with other dealership owners, put a real problem on the table, and leave with something you can run on Monday. The other people in the room are not consultants. They own shops your size.
The BCI Dealer Toolbox
The tools and templates behind every department, so your service writer is not inventing a work order process from scratch and your parts manager is not guessing at stocking levels.
On demand training for every department
Parts, service, sales and management, available whenever your people have an hour. New hires start on it in week one instead of shadowing whoever is least busy.
Live monthly workshops
One topic, gone into properly, live, with room to ask about your dealership rather than a general case.
A monthly one on one with your advisor
Your numbers, your people, your quarter. This is where the group conversation gets applied to the shop you actually own.
Access to the BCI Hiring Program
For the roles that are hardest to fill, technicians above all, and parts people right behind them.
Bob helped us reorganize our service department.
Terms
Plainly stated
Membership is $839 a month. That is the whole figure, and it covers the group meetings, the Toolbox, the department training, the monthly workshop, your advisor session and the hiring program. There is no travel line under it, because the program runs live without any.
Ask your manufacturer whether they have a program that contributes toward it. A number of them do, and dealers routinely forget to ask.
If you want a number of your own before you talk to anyone, take the Recovery Rate Calculator and work out what your service department is leaving on the floor.
- Price
- $839 per month
- Format
- Live and ongoing
- Travel
- None required
- Departments
- Parts, service, sales, management
- Run by
- Jeff Blackton, Senior Advisor
- Meeting day
- To be confirmed
- Group size
- To be confirmed
- Term length
- To be confirmed
How to start
Three moves
- Apply to the program. It is short, and it is how we work out which group you belong in.
- Meet with an advisor. You talk through the dealership, the departments that hurt, and whether this is the right fit. If it is not, you will be told so.
- Grow the dealership. Group meetings, monthly workshops, your advisor, and the Toolbox behind your whole team.
Who you work with
Kansas City, Missouri
- Bob ClementsOwner, Advisor and Speaker
- Sandy ClementsOwner and Operations Manager
- Sara Clements-HeyPresident
- Jeff BlacktonDealer Success Group Manager and Senior Advisor
- Kayla HamlineHiring Specialist and Dealer Success Group Support
- Wendy DeMarisDealer Success Group Executive Assistant and Accounts Receivable Manager
- Angie DeBordOnline Resources Liaison and Manufacturer Support